Webroster may prevent you from booking a staff member if they are missing a mandatory feature required for a specific client requirement. Mandatory features ensure that only appropriately qualified or approved staff can be assigned to certain shifts.
Check the mandatory features required
To check the mandatory features required for the client, follow these steps:
Click Client.
Click on the relevant client.
Click Roster.
Click on the requirement, then click Book.
Click Mandatory features sub‑tab.
Take note of the features listed.
Add the missing features to the staff member
To add the missing features to the staff member, follow these steps:
Click Staff.
Click on the relevant staff member.
Click Features sub‑tab.
Click Add.
Select the feature and value that need to be added.