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Manage barred staff for a client

In this article, we explain how to prevent staff being booked to a client.

Written by Emma Ianson

Use this feature to stop a staff member or supplier from being booked to a client. You can add them to the barred list or remove them at any time.

Add a staff member or supplier to a client’s barred list

To add a staff member or supplier to a client's barred list, follow these steps:

  1. Click Client.

  2. Click on the client.

  3. Click Roster.

  4. Click Barred staff.

  5. Click Add staff to add a staff member, or Add supplier to add a supplier.

    📌 Note: The option to bar a Supplier only shows if you have access to the Supplier module.

  6. In the pop-up window, enter the surname before % in the Last name field.

  7. Click Find.

  8. Click on the staff member or supplier.

  9. Click Select.

  10. Select the Remove bookings for newly added barred staff from this date/time onwards checkbox if needed.

    📌 Note: If you don’t select this, any current bookings stay on the roster after you've saved changes.

  11. Click Save changes.


Remove a staff member or supplier from the barred list

To remove a staff member or supplier from the barred list, follow these steps:

  1. Click Client.

  2. Click on the client.

  3. Click Roster.

  4. Click Barred staff.

  5. Click Delete next to the staff member or supplier you want to remove.

  6. Click Save changes.

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