Skip to main content

Add working areas for staff

In this article, we explain how to resolve staff members not appearing in the bookings search by adding working areas to staff profiles.

Written by Emma Ianson

Setting up working areas makes sure staff can be matched to the right clients and appear in booking searches. Each area can also be given a preference level to show where the staff member is most suited. For a staff member to show in a booking search, the client’s area must be set up in the staff member’s working areas on their profile.

To add a working area to a staff profile, follow these steps:

  1. Click Staff.

  2. Click on the staff member.

  3. Click Details, then click Working areas.

  4. Click Add.

  5. Set the percentage for all areas or choose a specific area.

  6. Select the Preference level.

    🤓 Tip: 10 is the highest.

  7. Click the tick to the left of the area to save.

Did this answer your question?