Issues, restrictions & troubleshooting
Resolve client issues, access problems, and restrictions.
By Emma1 author7 articles
- Mandatory features preventing bookingIn this article, we explain why mandatory features may prevent you from booking a staff member for a client, how to check the mandatory features required and add missing ones…
- Client missing from CM2000In this article, we explain why a client may be missing from CM2000 and how to fix each cause.
- Unable to see clientsIn this article, we explain how to check the client’s area and make sure a user has access to the right areas.
- Unable to add client to client groupIn this article, we explain why you may be unable to add a client to a client group and how to resolve it.
- Manage barred staff for a clientIn this article, we explain how to prevent staff being booked to a client.
- Client order blocked by product issueIn this article, we explain how to resolve errors that prevent you from ending a client order.
- Payroll and invoice generation errorIn this article, we explain how to resolve payroll and invoice generation errors.