ECM (Reconciliation)
ECM features overview and operational support guides.
By Emma1 author7 articles
- Rostered visits missing from ACP appIn this article, we provide troubleshooting steps to check configuration areas if rostered visits aren't appears in the Access Care Planning (ACP) mobile app.
- Update real timesIn this article, we explain how to reconcile a timesheet if check in and out times are incorrect.
- Reconciliations exportIn this article, we explain how to run the reconciliations export and send the file to your email address.
- Run an alert manager exportIn this article, we explain how to run an alert manager export to view alerts and any notes added to actioned alerts.
- Insufficient travel time reportIn this article, we explain how to configure the insufficient travel time report email.
- Duplicate ECM profileIn this article, we explain how to create a new ECM profile by duplicating an existing one.
- Assign ECM profile to a branchIn this article, we explain how to assign a specific ECM profile to a branch.