You can keep user details up to date by editing contact information or changing a licence type directly from the Setup menu.
⚠️ Important: To change a user to a Superuser licence, you must be logged in using a Superuser licence.
📌 Note: User type and User name can’t be changed after the user is created.
To update user details or change a licence type, follow these steps:
Click Setup, then click Users.
Click on the required user.
Add or update the email address in the Email field.
Add or update the mobile number in the Mobile field.
To change the licence type, click the drop-down and select a new licence.
Click Save changes.
📌 Note: Updating a user's email here doesn't automatically update it in other integrated systems. Ensure the email matches across all connected platforms to maintain integration links.