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Update a user account

In this article, we explain how to edit a user's contact information, and how to change their licence type.

Written by Emma Ianson

Keep user details up to date by editing their contact info or changing their licence type.

To update user details or change a licence type, follow these steps:

⚠️ Important: To change a user to a Superuser licence, you must be logged in using a Superuser licence.

📌 Note: User type and User name can’t be changed after the user is created.

  1. Click Setup.

  2. Click Users.

  3. Click on the required user.

  4. Add or update the email address in the Email field.

  5. Add or update the mobile number in the Mobile field.

  6. To change the licence type, click the drop-down and select a new licence.

  7. Click Save changes.

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