Keeping user accounts up to date helps protect access and keeps the system tidy. When a user no longer needs access, you can either make the account inactive with an expiry date or fully disable it. Both methods apply to standard and staff user accounts.
Make a user account inactive
Use this option when access should end on a set date:
Click Setup.
Click Users from the drop-down menu.
Click on the user account you want to make inactive.
On the right-hand side, find Expire the user account on:.
Choose an expiry date from the calendar.
Click Save Changes.
The account stays active until the expiry date is reached.
Disable a user account
Use this option when access needs to stop right away:
Click Setup.
Click Users from the drop-down menu.
Click on the user account you want to disable.
Select the Admin Disabled checkbox.
Click Save Changes.
